Your Questions - Our Answers
Planning your visit to FedCon or already in the middle of preparing? Then you’re in the right place! On this page, you’ll find answers to the most frequently asked questions about your convention experience – clear, concise, and up to date.
Whether you’re wondering about tickets, opening hours, autograph sessions, cosplay rules, hotel info, or special services like our Handicap Service – we’ve gathered the most important information for you. Our goal is to make you feel well-informed in advance, so you can focus on what really matters: having an unforgettable time at the convention, filled with exciting panels, amazing guests, and a vibrant community of fellow fans.
Take a few minutes to browse through the FAQs – many questions can be answered right here. And if something’s still unclear, don’t hesitate to reach out to us directly. We’re happy to help!
We’re looking forward to seeing you – and we already wish you lots of excitement and anticipation for FedCon!
Just keep in mind: starting about 14 days before the event, we may no longer be reachable via email, as our team will be fully focused on on-site preparations.
Many people buy a cheaper day ticket thinking we’re a Comic Con with the same program every day. But we’re a hotel convention with a different schedule on each day.
Please bring your ID (ID card or passport), along with a signed parental consent form and your convention registration. If you’re buying a ticket at the box office, you’ll also need these documents.
Parental Consent Form - PDF Template
Without these documents, participation is not possible!
After purchasing your ticket, please send us an email at verwaltung@fedconevents.com if you want to register a companion.
FedCon GmbH generally does not accept ticket returns. See: General Terms and Conditions.
Here’s what applies to ticket transfers: The ticket holder can transfer their ticket to someone else up to around 3 weeks before the event. The transfer is only valid if it’s registered with the organizer.
The seller must confirm the transfer in writing (email, fax, post), including ticket number, name, email, and address of the buyer.
A processing fee of €25 applies to each transfer. The transfer is only completed after payment is received.
If the ticket includes additional services (e.g., hotel package), only the full package (ticket + services) may be transferred. No exceptions.
Tickets won through a giveaway are non-transferable.
For ticket transfers less than 3 weeks before the convention, the following rules apply:
Transfers can only be processed on-site.
Required documents:
-
Confirmation form with amount €0.00
-
Copy of the seller’s ID
-
Authorization letter from the seller
-
Transfer fee: €25.00
-
Your own ID for the transfer
-
If you’re using a discounted ticket (e.g., Geek membership): bring your club card – otherwise, the price difference to the regular ticket must be paid
Without these documents, a ticket transfer is not possible!
